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TERMS AND CONDITIONS 


1. Acceptance of Terms

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy. 

2. Products & Services

  • Product images on the website are for illustrative purposes only. Actual products may vary.
  • We reserve the right to modify or discontinue products or services at any time without notice.
  • All prices are subject to change without prior notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.
  • All payments must be made through the approved payment methods available on the website.
  • We reserve the right to cancel orders in case of suspicious activity, pricing errors, or inventory issues.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to unforeseen factors.
  • Shipping fees, if any, will be mentioned at checkout.
  • We are not responsible for delays caused by courier companies or third-party logistics.

5. Returns & Warranty

  • Water softeners are covered under warranty as per our company policy.
  • Warranty does not cover damage due to improper use or installation by non-authorized personnel.
  • For return or service requests, customers must contact our support team.

6. Intellectual Property

  • All content on this website—including logos, images, text, and videos—is the property of Blue Heaven Water Softeners and is protected by copyright laws.
  • You may not use, copy, or reproduce our content without written permission.

7. Limitation of Liability

  • Blue Heaven Water Softeners will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
  • All services and products are provided "as is" without any warranties beyond those explicitly stated.

8. User-Submitted Content

  • Any feedback, reviews, or comments submitted may be used by us for marketing or promotional purposes.
  • You agree not to post harmful, abusive, or false content.

9. Modifications to Terms

We may update or modify these terms at any time without prior notice. Changes will be posted on this page and your continued use of the site indicates acceptance.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us