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Terms & Condtions


Terms & Conditions

Effective Date: [Insert Date]

Welcome to Blue Heaven Water Softeners. These Terms and Conditions outline the rules and regulations for the use of our website and services.

By accessing this website, you agree to accept all terms and conditions stated here. If you do not agree with any part of these terms, please do not use our website or services.

1. Company Information

Company Name: Blue Heaven Water Softeners

Established: Since 2017

Products: Water Softeners

Service Coverage: Pan India – Sales & Services

2. Product Warranty

All our water softeners come with a 4-year manufacturer warranty. The warranty covers manufacturing defects only and does not apply to issues caused by improper installation, physical damage, or unauthorized modifications.

3. Returns & Refunds

  • Returns and refunds are only accepted in the case of damaged products received.
  • Customers must report any damage within 48 hours of delivery by contacting our support team with photo evidence.
  • Once the damage is verified, we will arrange for a return or replacement at no extra cost.
  • No returns, exchanges, or refunds will be accepted for any other reason.

4. Online Sales

We offer our products through online sales. All orders are subject to availability and confirmation of the order price.

5. Delivery

We provide Pan India delivery and service support. Delivery times may vary depending on location, product availability, and logistics. We will do our best to ensure timely delivery but are not liable for delays caused by external factors.

6. User Accounts

We do not require users to create an account to make a purchase on our website.

7. Privacy Policy

We respect your privacy. Blue Heaven Water Softeners does not collect or store any personal user data through this website, except what is necessary to process orders (e.g., delivery address, contact number). We do not sell, share, or misuse any customer information.

8. Payment Terms

We accept various payment methods as listed on our checkout page. All payments must be made in full before product dispatch.

9. Limitation of Liability

Blue Heaven Water Softeners is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please review this page periodically for changes.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:+91 95021 32248